When you book a consultation or enroll in a course, we collect information you provide directly — including your full name, email address, phone number, and details about your business goals. We also collect basic technical data such as IP address and browser type to ensure service quality and security.
We use your information exclusively to process your booking or enrollment, communicate session details and updates, provide customer support, and improve our courses and consulting services. We do not use your data for unsolicited advertising or share it for third-party marketing.
Payments are processed securely through trusted third-party providers. We do not store, view, or have access to your full payment card details. All transactions are protected by industry-standard TLS encryption protocols.
We do not sell, rent, or trade your personal information to any third parties. Information may only be shared with service providers strictly necessary to deliver our services (e.g., video conferencing tools for sessions), and only the minimum required data is ever shared.
Your booking and enrollment records are retained for up to 24 months to support your ongoing learning journey and handle any follow-up requests. You may request deletion of your data at any time by contacting us directly.
We implement industry-standard security measures including encrypted HTTPS connections, secure database storage, and strict access controls to protect your information against unauthorized access, disclosure, or misuse.
You have the right to access, correct, export, or delete the personal data we hold about you at any time. To exercise any of these rights, contact us and we will respond within 5 business days.
For privacy-related questions or data requests, contact us at contact@mastozo.com. We respond within 24 hours on business days.